OUR MISSION

About Us

 

BagLadyfromPhilly.com is an independent online retail store owned and operated by Mitchell T. Monique, operating as a registered business entity under the trade name Bag Lady from Philly. We are a digital-native, online-only luggage and travel gear boutique headquarters in Philadelphia, Pennsylvania.

 

Bag Lady from Philadelphia is an online travel shop that curates luggage, bags, accessories, and personalized travel products from a variety of brands and fulfillment partners.

 

Our Mission

 

Our mission is to bring travel-tested luggage, carry-ons, briefcases, and travel accessories directly to smart travelers nationwide—without the retail storefront markup or corporate fluff. We believe high-performing, stylish travel gear should be accessible, honest, and built for real trips, whether that's a Monday morning train commute or a cross-country flight.

 

How We Operate

 

Bag Lady from Philly operates strictly as an e-commerce merchant without a brick-and-mortar showroom. By sourcing directly from specialized manufacturer fulfillment partners and shipping straight to your doorstep, we eliminate physical store overhead (like retail rent and showroom staff) so we can deliver maximum value directly to our customers.

 

 

Our Philadelphia Story

 

Bag Lady from Philadelphia was born from a lifelong dream of entrepreneurship and a deep connection to Philadelphia. Raised in North Philadelphia near 24th and Columbia Avenue, now Cecil B. Moore Avenue, our founder grew up surrounded by hardworking business owners. Her grandfather sold coal and wood when they were everyday household fuel sources, and her grandmother ran a Ridge Avenue restaurant known throughout the city for its cakes and pies.

 

After earning a business degree, she first dreamed of opening a laundromat. Life led her instead to a 35-year career with the U.S. Government. When retirement arrived, she chose to put her love of business and computer technology back to work by launching an online store in 2024—one built around products people can use every day.

 

What We Offer

 

We believe the right bag does more than carry your belongings—it supports the way you move through life. Our collection is chosen for people who value quality, style, and everyday usefulness, whether they are commuting to work, preparing for a weekend getaway, or traveling across the globe. 

  • ·         Polished handbags and everyday totes
  • ·         Durable luggage and travel bags
  • ·         Travel essentials that keep you organized and prepared
  • ·         Stylish accessories designed for confidence on the go
  • ·         We curate travel products from trusted suppliers.
  • ·         We partner with manufacturers worldwide.
  • ·         Some items ship directly from our fulfillment partners.
  • ·         We are an online retailer specializing in personalized travel products.

 

What Makes Us Different

 

At Bag Lady from Philadelphia, every bag has a purpose and a story. We focus on pieces that are practical, elegant, versatile, and made to stand up to real life. Our goal is to make it easier for customers to find bags and travel gear that look good, work hard, and feel personal.

 

As a tribute to our roots, many of our products are named after the Philadelphia streets and neighborhoods we call home. It is one more way we make each purchase feel meaningful, memorable, and connected to the spirit of the city.

 

Our Promise

 

We are honored to be your travel bag retailer. Customer care is our top priority, and we hope you enjoy our products as much as we enjoy making them available to you. When you shop with us, you are choosing quality, distinction, and travel essentials designed to make every journey feel more effortless and refined.

 

Merchant /Contact Information

 

Legal Business Name: Bag Lady from Philadelphia,

Business Type: E-Commerce Retailer (Online Only)

Customer Support: yourtravelshop@bagladyfromphilly.com 

 

⚠️ Note on Returns: Please do not send product returns to our administrative mailing address. All returns require a Return Merchandise Authorization (RMA) number and must be routed directly to our fulfillment center.  Contact Customer service for a return.