YOUR SHIPPING POLICY

Thank you for shopping with Bag Lady from Philadelphia.

We are an online-only retailer and work with a variety of suppliers and fulfillment partners. Because products may come from different fulfillment locations, shipping times can vary by product.

ORDER PROCESSING

Most orders are processed within estimated processing or fulfillment time which is how long it takes my company to pack and ship the items which is usually, 1-3 business days after the order is placed.

Personalized or customized products may require additional processing time. Please check the individual product listing for any special processing information.

SHIPPING TIMES

After an order has been processed, priority shipping delivery typically takes approximately 5–10 business day; economy shipping 7-12 business days. This means the estimated total time from placing an order to delivery is generally 6–13 business days. 

Estimated Total Time, including a typical 1-3 day processing window - Priority Shipping: 6 to 13 total days from the moment you click "place order."  Economy Shipping: 8 to 15 total days from the moment you click "place order."

Some items ship from our international fulfillment partners.  These orders typically arrive about 15-17 days after the order is placed. Note: Delivery times are estimates and are not guaranteed. This estimate generally counts business days, excluding weekends, carrier delays, weather, holidays, or other circumstances outside our control may occasionally affect delivery.

Holiday Season and Weather

During busy periods such as Black Friday and the holidays, processing and carrier tracking updates can take longer than usual. Severe weather, including snowstorms, hurricanes, flooding, and wildfires, can also disrupt carrier routes and delivery schedules. If you are shopping for a gift or a trip, we recommend ordering early.

SHIPPING COSTS

Free shipping applies only to ship-to-address within the 48 contiguous US states on qualifying orders or products. Please review the shipping options shown at checkout before completing your purchase.

MULTIPLE PACKAGES

If you purchase multiple products, your items may be shipped separately and may arrive at different times.

You will receive tracking information when it becomes available.

TRACKING YOUR ORDER

Once your order has shipped, tracking information will be provided when available.

Please allow some time for tracking information to become active after the shipping carrier receives the package.

What should I do if my order is marked as delivered but I haven't received it?

 

First, check around your delivery location, including your porch, side door, mailbox, or other designated delivery areas. You may also wish to check with household members or neighbors to see if someone accepted the package on your behalf.

 

If you still cannot locate your order, please contact us at YourTravelShop@BagLadyfromPhilly.com with your order number. We'll help you review the tracking information and determine the next appropriate steps.

 

Please contact us as soon as possible so we can assist you.

 

ADDRESS CHANGES AND CANCELLATIONS

Because orders may enter fulfillment shortly after they are placed, we cannot guarantee that an order can be canceled or that the shipping address can be changed after submission.

If you need to request a change, please contact us as soon as possible.

QUESTIONS ABOUT SHIPPING?

Please contact us at:

YourTravelShop@BagLadyfromPhilly.com

We're happy to help with questions about your order or shipping status.